Legal
Privacy Policy
Last updated: May 2026
The short version: We take your privacy seriously. Your manuscript is encrypted during upload and permanently deleted within 24 hours of processing. We never sell, share, or train AI models on your content.
1. What we collect
When you use The Narrator, we may collect the following information:
- Your name and email address (when you contact us or create an account)
- Your manuscript file (temporarily, for audiobook generation only)
- Payment information (processed by Stripe — we never store card details)
- Basic usage data (pages visited, features used — for improving the service)
2. How we use your information
We use the information we collect solely to:
- Generate your audiobook from the manuscript you uploaded
- Send you order confirmation and download links by email
- Respond to your support requests
- Process your payment securely through Stripe
- Improve our service based on usage patterns (anonymized)
3. Manuscript data retention
Your manuscript file is treated with the highest level of care:
- Files are encrypted immediately upon upload using industry-standard TLS encryption
- Manuscripts are permanently and automatically deleted within 24 hours of audiobook generation
- We do not retain copies of your manuscript after deletion
- Generated audio files are stored temporarily and available for download for 7 days
4. What we never do
We make the following commitments to you:
- We never sell your personal data to third parties
- We never share your manuscript with any third party for any reason
- We never use your manuscript or its content to train AI models
- We never display advertising based on your content
5. Third-party services
We use a small number of trusted third-party services to operate The Narrator:
- Stripe — payment processing. Stripe's privacy policy applies to payment data.
- Cloudflare — security and CDN services. Cloudflare's privacy policy applies.
6. Your rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at [email protected] and we will respond within 30 days.
7. Contact
For privacy-related questions, please contact us at [email protected].